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Problem accessing subscriber downloads and product keys

Hi felix_clerc,the status of subscription is canceled and they replied that it can't be refunded or reactivated. I've been told that a supervisor will contact me within 3 business days to discuss the...

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Problem accessing subscriber downloads and product keys

Hello gkca, I'm in the same case as you - but when having support on the phone they said that the anti piracy group suspended my account.I asked for a reason, and a confirmation mail about the support...

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Problem accessing subscriber downloads and product keys

Antony,actually you need to use that Product Key on your Card to set up your subscription.  There should be a link on that card you need to type in tohttp://technet.microsoft.com/activate.  Follow...

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Problem accessing subscriber downloads and product keys

Ok, so I've got a reply from TSUBSERV@MICROSOFT.COM stating that:"Thank you for contacting Microsoft regarding your subscription status.Microsoft is conducting reviews on all MSDN and TechNet...

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Problem accessing subscriber downloads and product keys

Hi, I am new on TechNet. I have just bought a FPP license of TechNet Pro 2010 English Programs Direct NFR Bundle. The package is a folded card with a Produtc Key sticker on it. When I try to activate...

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Problem accessing subscriber downloads and product keys

hmm I haven't seen it come through yet, and I'm talking to a few people about why that might be.  If you want to resubmit on http://msdn.microsoft.com/en-us/subscriptions/default.aspx. I'm sure it'll...

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Problem accessing subscriber downloads and product keys

Hi Mike, thank you for your help, I've just sent a feedback as you instructed. I'm in Canada.

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Problem accessing subscriber downloads and product keys

ok gkca, If its your subscription thats expired, then thats a different error than the one posted a few posts up.  While these problems are happening at the same time, their causes are probably...

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Problem accessing subscriber downloads and product keys

I'm still having a problem accessing my subscription, actually it says that subscription has expired, however my current subscription should be valid until August 5 and I just recently renewed for...

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Problem accessing subscriber downloads and product keys

We've received word that the outage is resolved, and I'm again able to get into my Subscription, the downloads page, and the product keys page.    If anyone else is still seeing issues please let us...

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Problem accessing subscriber downloads and product keys

Please advise status on this outage -- I have several time critical infrastructure test projects that must be completed by close of business tomorrow, and that require me to have access to my technet...

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Problem accessing subscriber downloads and product keys

Actually we've been working on resolving this issue, but the guy that posts on the forums has been away :)I'll post back here if/when we have any updates, but this outage is the cause of issues today....

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Problem accessing subscriber downloads and product keys

All day, same problem.   Guess Microsoft only fixes their stuff on the weekdays???

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Problem accessing subscriber downloads and product keys

I've been getting the exact same Error has occured page just now actually, tried multiple PCs (Win 7 / Server 2008 R2, firefox and IE9)!! I was getting this when trying to download my downloads page...

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Problem accessing subscriber downloads and product keys

An Error Has Occurred There was an unexpected error while retrieving your benefit data and we cannot process your request. You can try to:Close your browser and retry the operation again in a few...

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Problem accessing subscriber downloads and product keys

There are not any system wide issues occuring at this time, but we did see Thursday and Friday (not sure about over the weekend) that some specific users have been unable to access the system. The...

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Problem accessing subscriber downloads and product keys

I had exactly the same problem for about three days last week.  I was going to give customer services a ring but it started working again.

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Problem accessing subscriber downloads and product keys

its not working for me either

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Problem accessing subscriber downloads and product keys

Neither my XP box nor two Vista boxes can access the DLs.  I called in about it yesterday, they said it was a known issue.

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Problem accessing subscriber downloads and product keys

A friend of mine pointed out that he has only been able to access the downloads when using Vista.  I have no idea how or why an operating system would affect the download part of the site, but he did...

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Problem accessing subscriber downloads and product keys

the odd thing is that i went to my laptop that has never been to the technet site and i was able to see the download search but when i go to click on office 2007 or whatever DL it go to a 404 page....

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Problem accessing subscriber downloads and product keys

I haven't been able to access the downloads either for the last two days.  All I keep getting is an error code.  I have tried to access the downloads from two different machines in two separate...

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Problem accessing subscriber downloads and product keys

 Its been like this for me the past 2 days.

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Problem accessing subscriber downloads and product keys

  We have received reports of site access issues for MSDN and TechNet Subscribers. We have not been able to repro the problem so far, but we are continuing to investigate.  Julie Cairn (MSFT)

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Problem accessing subscriber downloads and product keys

I have the same problem

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Problem accessing subscriber downloads and product keys

Is anyone else having a problem accessing the downloads and product keys section? I called Technet Support yesterday and they indicated that there is a problem with the Technet web site.  However, I...

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